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HMV's internal customer satisfaction metrics were very high. But with consumer spending tighter than ever, they needed a way to show potential customers exactly how great of an experience they could offer them. See how they did it with Trustpilot.
HMV's internal customer satisfaction metrics were very high. But with consumer spending tighter than ever, they needed a way to show potential customers exactly how great of an experience they could offer them. See how they did it with Trustpilot.