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Trustpilot is the world’s most powerful review platform that helps retail and ecommerce companies grow brand trust and show brand trust to power their business forward.

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Industries - Retail


Key industries

Industries Retail Img 1Furniture

FurnitureBox got Trustpilot up and running in only a few days. Now they have over 21,000 reviews and have integrated Trustpilot on their site and Facebook page. See more.

We work with:
DFS Furniture
Carpet Right
Oak Furnitureland
Furniture Village

industries retail img-2Cosmetics

KariGran shows that they love their customers by responding to every review they receive. She offers great customer engagement in real time. Check it out.

We work with:
Fragrance Direct
Birch Box
Life and Looks
GHD Hair

industries retail img-3Luxury Goods and Jewelry

ArtFinder achieved a 30% increase in click-through-rates on their PPC ads and a 6% increase in conversion rates using Trustpilot. Read more.

We work with:
Jura Watches
Blowers Jewellers
Shining Diamonds
Diamond Heaven
Diamonds Factory

industries retail img-4Consumer Electronics

Manfrotto uses Trustpilot to taylor their ecommerce strategy around their customer’s needs, and builds their reputation in six markets. See their results.

We work with:
Scan Computers
Farnell CPC
Aria PC
Pro AV

industries retail img-5Eyeglasses and Sunglasses

LensDirect used Trustpilot reviews to drive their sites SEO. They achieved a 45% increase in CTR to their website, and are the only site with stars on the search term “buy contact lenses.” Read more.

We work with:
Vision Express
Fashion Eyewear
Sunglasses Shop
Frames Direct

industries retail img-6Vitamins and Herbal Remedies

Weldricks Pharmacy uses Trustpilot reviews to motivate staff and monitor customer satisfaction in both their ecommerce and brick-and-mortar stores. Read more.

We work with:
Health Monthly
Quinessence Aromatherapy
Powerhouse Fitness

industries retail img-7Home, Garden, and Garden Supplies

Victoria Plumbing uses Trustpilot to keep their reviews in one place instead of spread across the internet. Now Trustpilot are part of all their marketing activities. See more.

We work with:
Victoria Plumb

industries retail img-8Wine, Beverage, and Catering Services

See the Lola’s Cupcakes puts customer experience at center stage, and shows they can deliver the same great service online as they do in store. Read the Q&A.

We work with:
Master of Malt
Drink Supermarket
Beer 52

industries retail img-9Food and Meal Delivery

zChocolat found it easy to set up multiple APIs to engage with their customers and identify every brand advocate with Trustpilot. Read more.

We work with:
Jane Plan
Wiltshire Farm Foods
Mindful Chef

Top features

used by retail companies

Review Invitations

Get more reviews in minutes. Trustpilot review invitation emails make it easy for your customers to leave you a review, so you get valuable feedback from customers who otherwise wouldn't think of leaving a review. More

Product Reviews

Make the buying decision easy for your customers. Trustpilot Product Reviews increase customer confidence in your products and boost your site's SEO and traffic, with Rich Snippet stars in search results. More

TrustBox Widgets

Let your customers speak on your behalf. Drive more sales and higher order values with Trustpilot service and product reviews on your site, advertising, in stores, and everywhere else your customers are looking. More

Social Image Generator

Social is noisy, so make your reviews loud. The Image Generator tool turns your best reviews into attention grabbing images for every social network without needing a designer. More

Facebook Integration

Turn Facebooks likes into Facebook love. Automatically share up tp 50 of your latest reviews with a Trustpilot tab on your company's Facebook page. More

Google Seller Ratings

Improve your adword performance. Increase click-through rates up to 10% on Adwords with Googgle Seller Ratings. Increasing CTR can improve your quality score and decrease cost-per-click. More

"Our Trustpilot reviews speak volumes about our 'trustworthiness' and legitimacy without having to say anything at all! As a relatively new business, this is vital to our continued success and growth."

Vamsi Kumar Kotla, CEO, Rush49

Descubra lo que nuestros clientes dicen de Trustpilot

Trustpilot es la plataforma de opiniones más influyente del mundo y queremos seguir mejorando. Cada opinión publicada nos ayuda a proporcionar mejores experiencias a los consumidores y a las empresas.

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