Yext

The customer journey starts with a question

Manage location-based Trustpilot reviews directly in the Yext platform.

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Yext customers who respond to 75%+ of reviews are rated a ½-star higher than businesses who don't respond.

Manage Trustpilot local reviews in Yext

Yext exists to help brands regain and maintain a direct relationship with their customers. With a mission to provide perfect answers everywhere, Yext puts businesses in control of their facts online by delivering brand verified answers straight from the source — wherever their customers are searching.

Yext users can monitor and respond to their Trustpilot local reviews in real time, in the same place they manage reviews from other channels. The integration provides a streamlined solution to improve customer experiences and brand reputation.

The integration is available to users using Yext Reviews, and collecting Local Reviews with Trustpilot.

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Connect to Yext without any coding

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1. Connect Trustpilot to Yext

From your Yext account, select Trustpilot under Publishers and log in to your Trustpilot account.

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2. Configure su TrustBox

Escoja entre la variante clara y la oscura, filtre las opiniones, elija las opciones para el SEO y establezca la altura y anchura adecuadas a su página.

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3. Responde a esa opinión

Demuestre que se preocupa por la experiencia que los clientes han tenido con su empresa comentando la opinión publicada.

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“The customer journey starts with a question, and online reviews are one of the first places people turn for answers when deciding whether or not to transact. It has never been more important for businesses to manage their online reputation. Yext’s integration with Trustpilot makes it possible for businesses to monitor and engage with reviews at the location level directly in our platform.”

Marc Ferrentino Chief Strategy Officer, Yext

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Trustpilot is an official Yext partner

Trustpilot and Yext partnered to centralize location-based review management. Our integration makes it easier for businesses to engage with their customers to improve their experiences.

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Display great reviews on your store today

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